Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • For Students: Name, age, gender, educational institution, contact details, visual impairment certification (if required), examination details.
  • For Volunteers: Name, age, gender, contact details, educational background, location, availability, preferred languages.
• Technical Data: IP address, browser type, operating system, and interaction logs for website usage analysis.
• Communication Data: Emails, messages, and other communications exchanged through the platform.

2. How We Use Your Information

• To connect students with appropriate volunteers based on availability, proximity, and preferences.
• To verify identities and eligibility.
• To improve our platform and services.
• To send important updates, service notifications, or changes to our policies.
• For administrative and legal compliance.

3. Data Sharing and Disclosure

We do not sell or trade your personal information. We may share limited data only:

• With matched students or volunteers for coordination purposes.
• With authorized personnel and volunteers of The Scribe Bank.
• If required by law, regulation, or in response to a legal request.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw your consent at any time.
• Request a copy of the data we hold about you.

To exercise these rights, please email us at [insert contact email].

6. Cookies and Tracking

We may use cookies and similar technologies to enhance user experience, monitor site usage, and ensure platform functionality. You can modify cookie settings in your browser at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

8. Children’s Privacy

Our services are primarily intended for individuals above the age of 13. We do not knowingly collect data from minors without appropriate parental consent where required.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• 📧 Email: info@savethequest.org
• 📍 Address: FIRST FLOOR, Block-D, Plot NO.8, Guru Ravidas Marg, Balaji Estate, Kalkaji, New Delhi, Delhi 110019